Studio
The same small team, from the first call to launch.
thinkITservices is a Melbourne studio for small businesses. We do the brand, the website, the software behind it, and now the phone line — without handing you between departments or contractors.
Most studios either design or build. We do both, in one room, which is why a decision made in the brand shows up correctly in the site and the system rather than getting lost in a handover.
We keep the client list short on purpose. It means the person who scoped your project is the person building it, and still the person you email in a year when something needs to change.
What we build
Branding
Logo, type, colour and the rules for using them — documented so the business can apply the brand itself. Built to read from a distance and hold together across a sign, an invoice and a screen.
Websites
Designed and built from scratch — real HTML that loads fast, works without JavaScript, and is straightforward for you to keep current. No templates, no page builders, no monthly platform fee.
Custom systems
Quoting, job tracking, inventory, bookings — software shaped around your process rather than a generic tool you bend yourself around. Start with the one job that hurts most and grow from there.
AI voice agents
A voice agent that answers when you can’t — takes the caller’s details, books the job if there’s a system for it, and passes the message on. Set up for your business, in your words.
Process
- 01
Idea
A conversation about what the business needs and why.
- 02
Direction
Brand direction, site structure, the shape of the system.
- 03
Build
Design and development, done together, not handed off.
- 04
Live
Launched, tested and handed over — or run for you, ongoing.